Bamboo Bicycle Company

faqs

Where is Bamboo Bicycle?
Does Bamboo offer drop-off and pick-up?
What comes with each bike rental?
Do you have bicycles with training wheels?
Are there bike paths?
Do I need to lock my bicycle?
What happens if I return a bicycle that looks like the one I rented but has a different # than the one I rented?
What if I return my bicycle(s) after the time stated on my receipt? Can I return my bicycles when the store is closed?
Do I have to wear a helmet?
Can I ride on the beach?
What credit cards does Bamboo except?
Does Bamboo take reservations?
Q: Where is Bamboo Bicycle?
A: We are conveniently located on North Barrett Sq. which is in the center of Rosemary Beach, next to the Summer Kitchen.
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Q: Does Bamboo offer drop-off and pick-up?
A: Unfortunately we are currently unable to provide those services. We are, however, a short walk from all the communities here on the west-end of 30A
Q: What comes with each bike rental?
A: Helmets, baskets and locks are included. If you are renting multiple bikes, we will provide one 6’ lock for every 2 bikes. You may rent additional locks for $5.
Q: Do you have bicycles with training wheels?
A: Yes, we have 12”, 16” and 20” bicycles available.
Q: Are there bike paths?
A: The sidewalk on the south side of 30A becomes an 8’ paved bike path that runs the entire length of 30A (17 miles).
Q: Do I need to lock my bicycle?
A: Yes.
Q: What happens if I return a bicycle that looks like the one I rented but has a different # than the one I rented?
A: All bicycles are individually numbered and your receipt will show your specific rental(s). Additionally, a name tag with your last name will be attached to each bike at the time of rental. Returning a bike other than the one you rented is considered a non-return. If you find you have a bike with someone else’s nametag, come by the store and we will contact that customer to see if they have your bike.
Q: What if I return my bicycle(s) after the time stated on my receipt?
A: It is important that all equipment be returned promptly; otherwise you may be subject to additional charges. Your receipt will reflect the date and time the equipment is due to be returned.
Q: Can I return my bicycles when the store is closed?
A: Yes, there is an “after hour” return box and designated bicycle racks specifically for Bamboo customers.
Q: Do I have to wear a helmet?
A: Florida law states that all persons under the age of 16 are required to wear a helmet.
Q: Can I ride on the beach?
A: Bicycles are not allowed on the beach, additionally, the areas directly in front of the shops in town are “walk only”.
Q: What credit cards does Bamboo except?
A: Amex, Discover, Mastercard and Visa.
Q: Does Bamboo take reservations?
A: Currently we are unable to take reservations, we do however have the largest inventory on 30A.

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